Renewing your domain(s)
We use OpenSRS to register and renew domain names, this ensures that you pay the cheapest amount for your domains
OpenSRS operates on a top-up system, alike to a pre-paid mobile, so you just need to keep your account topped up and this amount needs to be in USD
In most cases your able to arrange that domains are auto-renewed and ones you don't want to renew to expire, marked as do not renew
If you'd prefer your card to be charged for renewals, please contact support as we are looking into this possibility
If you do not remember your password, please click here
If you do not remember your username, please search your email for your username for this. To find out the prices of domains, please check there price list, here
Using this system, you can renew domains for more than one year, up to a maximum of 10 years. If you find yourself forgetting your username, we'd highly recommend valuable domains to be renewed for more than one year
You will receive emails to tell you that your domain needs to be renewed, the subject line will say "Renewal Failure Notice" and the sender will be "noreply@opensrs.email"
As well as that you'll receive an email with the subject line "WHOIS Data Confirmation for" followed by your domain name, this is to ensure that your details are up to date
When you register a domain you will also receive an email with the subject line "Important: Please confirm your contact details" you'll need to click on the link and that link starts with "https://approve.domainadmin.com/registrant/" this is to confirm to your email address and the details that procedure can be found here
Naturally if you receive a confirmatory email for a domain you've not registered then you should create a ticket for support and we will investigate. If you have registered a new domain around two weeks ago and it's stopped "working" then chances are you've not confirmed your domain as detailed above